My three-party group couldn't go on the trip due to an unplanned hospitalization which required our care, and the time-change that was only announced a week before the game. Even though "no refunds" is advertised on the site, I pleaded with the company via letters and phone calls to refund our $675.00. I was told that if the bus filled up, we'd be put on a "wait list" which may initiate a refund and reminded about the insurance they offer on purchases (we'd considered it until we read that only a percentage of the money is returned). One of my group called three days before the game to ask for the digital tickets be sent to her MLB account (the only way they would send them) to put them up for sale. She received them two days prior to the game but we weren't able to sell them. (Mind you, the trip was $225 each but the tickets were only worth $71.00 online). After this experience, we will never use Gary's Tours again. The company wreaks of not caring about their customers. We lost our money and learned the hard way. Gary's lost our respect and our business.
Fun day. Excellent bus rides to and from the Stadium. Great seats, perfect weather and the Yankees won. What could be better! Gary’s Tours are the best!
I just enjoyed my first day trip with Gary. It was well planned, fun, and I will definitely go again! Everything ran like clock work. Gary knows what he is doing, and his attention to detail shows. I will go on his multi day trips in the future. I recommend his fun company!!!
I’ve been with Gary‘s tours for a long time, the buses are clean. The ride is comfortable. The people are wonderful the Nashville resorts Tropicana all trips were wonderful. I highly recommend it to anyone who is looking for a great getaway thank you Gary and your team.